If you purchased your membership on our website, you can deactivate the automatic renewal of your membership under your app settings.
For App Store purchases:
Click the link below and follow the steps to deactivate the automatic renewal of your membership:
https://support.apple.com/HT202039
For Google Play Store purchases:
Click the link below and deactivate the automatic renewal of your membership:
https://support.google.com/googleplay/answer/7018481
For Refunds Requests:
Please note that refunds are not guaranteed.
For web purchases:
If you’ve made your purchase online and believe you are eligible for a refund, please first deactivate the automatic renewal of your membership under Settings, and then send us an inquiry.
For App Store purchases:
First, please follow the membership renewal steps as detailed in the question above. Then, click on the link below and follow the refund request instructions:
https://support.apple.com/HT204084
For Google Play Store purchases:
First, please follow the membership renewal steps as detailed in the question above. Then, click on the link below and follow the refund request instructions:
https://support.google.com/googleplay/answer/2479637