If you purchased your membership on our website, you can deactivate the automatic renewal of your membership under your app settings.

For App Store purchases:

Click the link below and follow the steps to deactivate the automatic renewal of your membership:

https://support.apple.com/HT202039

For Google Play Store purchases:

Click the link below and deactivate the automatic renewal of your membership:

https://support.google.com/googleplay/answer/7018481

For Refunds Requests:

Please note that refunds are not guaranteed. 

For web purchases:

If you’ve made your purchase online and believe you are eligible for a refund, please first deactivate the automatic renewal of your membership under Settings, and then send us an inquiry. 

For App Store purchases:

First, please follow the membership renewal steps as detailed in the question above. Then, click on the link below and follow the refund request instructions: 

https://support.apple.com/HT204084

For Google Play Store purchases:

First, please follow the membership renewal steps as detailed in the question above. Then, click on the link below and follow the refund request instructions: 

https://support.google.com/googleplay/answer/2479637