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Frequently Asked Questions
Your Purchases & Account
How do I use a promo code during my purchase?
How do I start a Premium plan?
How do I invite my friends?
How do I cancel my membership?
What is a BMI? How do I calculate it?
How do I update my weight?
What's the Activeness score?
Where can I see my Activeness score?
How can I increase my Activeness score?
Workouts & Meal Plans
How can I turn off audio coaching?
Activity & Logging
How do I track my calories with a free account?
How do I log water?
How can I see how much water I've logged?
How do I add an activity?
How can I view my daily step count?
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Gadgets & Syncing
How can I listen my own music during workouts?
How do I give Fitwell permission to access my Google Fit data?
How do I give Fitwell permission to access my Health (Apple) data?